Have Questions?

You can begin by submitting an appointment request through our website. Once received, our team will follow up to confirm availability, discuss your needs, and match you with the clinician and service format that best fits you.

No referral is required. You may contact Theralynx directly to begin services.

We work with adults, adolescents, and couples. Theralynx is based at 123 West Lee Avenue in Vinton, Virginia, in the Roanoke Valley, and regularly serves clients in Roanoke, Lynchburg, Salem, Bedford, Altavista, and surrounding communities, plus telehealth across Virginia.

No. Client appointments are not held at the Vinton office. The space at 123 West Lee Avenue, Vinton, VA 24179 is under construction, and that address is for mail and contact only. Client sessions are telehealth across Virginia or in-home in greater Roanoke, Lynchburg, Vinton, Salem, Bedford, and Altavista when clinically appropriate. Group facilitation for organizations can still meet on site in the Roanoke area.

If you are looking for counseling near Roanoke, VA, Theralynx offers in-home sessions across the Roanoke Valley and Lynchburg area and secure online therapy throughout Virginia. The Vinton address is for mail and contact. The office is under construction, and appointments are not held there. You can request an appointment or call (540) 417-9161.

In-home therapy involves your clinician meeting with you in your home or another approved private setting. This option can be helpful for clients who face mobility challenges, high stress, caregiving responsibilities, or difficulty accessing office-based care. In-home therapy is self-pay only, is not covered by insurance, and includes an additional fee on top of the regular session fee.

Your clinician will discuss your needs, location, and clinical considerations to determine whether in-home therapy is appropriate. Not all situations are a fit for in-home services, but we aim to offer flexible options whenever possible.

Telehealth sessions take place through a secure, HIPAA-compliant video platform. You can join sessions from your phone, tablet, or computer—no special software required. All you need is a private space and a reliable internet connection.

Your first session is focused on getting to know you, understanding what brings you to therapy, and identifying initial goals. There is no pressure to share everything at once—your clinician will guide the conversation at a comfortable pace.

Most therapy sessions are approximately 50 minutes. Couples sessions may vary slightly depending on the structure of care.

Frequency depends on your goals and needs. Many clients begin with weekly sessions and adjust over time to biweekly or maintenance-based support.

There is no predetermined length of treatment. Some clients seek short-term, focused support, while others engage in longer-term therapy. Your progress and goals will be reviewed regularly.

Our clinicians work with a wide range of concerns, including anxiety, depression, stress, trauma, relationship challenges, life transitions, identity exploration, and emotional regulation.

Therapy through online gaming is a clinically informed approach that integrates therapeutic work into carefully selected online games. This format can be especially helpful for teens, young adults, neurodivergent clients, and individuals who find traditional talk therapy challenging. Gaming sessions are goal-directed and therapeutically structured, not recreational gaming.

Yes. We provide couples therapy, including Gottman-informed work with Gottman Level 1–trained clinicians. This approach focuses on communication, emotional connection, and conflict management.

Yes. Theralynx currently accepts Sentara, Aetna, and Optum for covered services. In-home therapy is self-pay only, is not covered by insurance, and includes an additional fee on top of the regular session fee. If you have a different plan, you can still begin as a private-pay client, and we can provide documentation for out-of-network reimbursement if applicable.

Session fees vary depending on service type and clinician. Transparent pricing is provided prior to scheduling, and all clients receive information about fees and policies before beginning care. In-home therapy is self-pay only, is not covered by insurance, and includes an additional fee on top of the regular session fee.

Sliding scale availability is limited and based on clinician availability. Please inquire during the intake process if this is a concern.

Yes. All services are confidential and follow state and federal privacy laws. Exceptions are limited to situations involving safety concerns, as required by law, and are explained in the informed consent process.

Yes. We use HIPAA-compliant platforms designed to protect your privacy and personal information.

We ask for advance notice for cancellations or rescheduling. Specific policy details are provided during intake and outlined in our practice policies.

Theralynx does not provide emergency or crisis services. If you are experiencing a mental health emergency, please call 911, visit your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline.